E-Bike Compliance:
Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads and road-related areas.
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No "change of mind" returns: Once your order is processed, returns or refunds based on a change of mind or incorrect selection are not permitted.
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Faulty or damaged goods: If an e‑bike is faulty, damaged (not due to misuse), significantly differs from its description, or doesn’t perform as promised—you may be eligible for a repair, replacement, or refund, under Australian Consumer Law.
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Return process: You must contact info@manlybikes.com.au within 7 days of delivery or pick-up. Provide your order number, proof of purchase, photos or a video, and a detailed description of the issue. The bike must be unused, in original packaging, with all parts included. Return shipping is your responsibility unless otherwise required by law.
Manly Bike’s return policies.
Manly Bike’s free service policies.
Every new e-bike purchase from Manly Bikes comes with a complimentary first service, completely free of charge.
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Must be booked before the bike reaches 300 km of use.
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Covers a full check-up, adjustments, and tune-up to keep your ride running smoothly.
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Ensures your warranty stays valid and your bike performs at its best.